QNow
Smart Queue Management

Joining a queue with QNow is simple! First, browse the available queues near you or search for a specific business. Once you find the queue you want to join, tap on it to see details like current wait time and number of people waiting. Then, simply tap the 'Join Queue' button. You'll instantly receive a position number and can track your spot in real-time. You'll get notifications when your turn is approaching, so you don't have to physically wait in line!

Yes, absolutely! You have full control over your queue participation. To leave a queue, go to 'My Queues' section in the app where you can see all your active queues. Select the queue you want to leave and tap the 'Leave Queue' button. Your spot will be removed and the next person in line will move up. There's no penalty for leaving a queue, giving you complete flexibility.

QNow gives you complete control over your notifications. Go to Settings > Notifications in the app to customize your preferences. You can choose to receive notifications when you're 5, 10, or 15 people away from your turn, or when it's almost your turn. You can also enable or disable sound, vibration, and push notifications. Make sure to keep notifications enabled so you don't miss your turn!

Yes, your privacy and security are our top priorities! QNow uses industry-standard encryption to protect your personal data. We store only essential information (name, phone number, and optional email) needed for queue management. Your data is stored securely and is never shared with third parties. We comply with data protection regulations and you can delete your account and all associated data at any time from the app settings.

If you miss your turn, don't worry! The business will typically mark you as 'notified' when it's your turn. You'll have a grace period (usually 5-10 minutes depending on the business) to arrive. If you can't make it in time, you may need to rejoin the queue. We recommend keeping your app notifications on and arriving a few minutes before your estimated turn to avoid missing your spot.

Absolutely! QNow offers a special Business Owner mode perfect for managing customer queues. You can create and manage multiple queues, track customer flow, send notifications to waiting customers, and access analytics to understand peak hours and customer behavior. To get started, simply switch to Business Owner mode during signup or in your profile settings. It's free and helps you improve customer satisfaction while reducing physical crowding.

Yes! QNow supports three languages: English, French (Français), and Arabic (العربية). You can easily switch between languages in the app settings. This makes QNow accessible to everyone in Algeria and ensures you can use the app in your preferred language. The entire interface, including notifications and messages, will be displayed in your chosen language.

QNow provides real-time wait time estimates based on the current queue length and the business's average service time. While we strive for accuracy, actual wait times may vary depending on factors like customer complexity and business operations. The app updates your position and estimated wait time in real-time, so you always have the most current information. We recommend checking the app regularly as your turn approaches.

Yes, QNow requires an active internet connection (WiFi or mobile data) to function properly. This ensures real-time updates on your queue position, notifications when your turn is approaching, and synchronization with the business's queue management system. However, you can view your current queue position offline, but you won't receive real-time updates until you reconnect to the internet.

Yes, QNow is completely free for customers! You can join unlimited queues, receive notifications, and track your position without any charges. For business owners, the basic queue management features are also free, making it accessible for businesses of all sizes. Our mission is to make waiting more convenient for everyone in Algeria, and we believe the service should be accessible to all.

We're here to help! You can reach our support team in several ways: email us at support@qnow.com, call us at +213 553 72 90 19, or use the 'Help & Support' section within the app. You can also report bugs or send feedback directly through the app. We typically respond within 24 hours and are committed to resolving any issues quickly. Your feedback helps us improve QNow for everyone!